
MMI LIVE
7 Key Ingredients for Embracing AI & Intelligent Automation with Max Cheprasov

DISCUSSION summary
Max Cheprasov, CTO of Tinuiti and Jess Zych of MMI discussed the integration of AI and automation in business operations, emphasizing their potential to revolutionize profitability, efficiency, and effectiveness. Max shared his experience as a trailblazer in this field, while Jess highlighted the importance of embracing these technologies at scale within an enterprise. They discussed the importance of a comprehensive strategy for driving AI adoption and change management in organizations, emphasizing the need for clear communication, buy-in from all stakeholders, and a well-defined ownership structure. Max also shared insights on how organizations can leverage citizen development and AI adoption to drive transformation, emphasizing the importance of equipping employees with the necessary training and tools to build solutions that can be reused, and involving a wide range of employees in the development process.
DISCUSSION OUTLINE
CORE TOPICS AND KEY INSIGHTS
Embracing AI at scale within an enterprise, with seven key ingredients for success.
- AI transformation requires a strategic roadmap and vision to be successful.
- There are seven key ingredients for scaling AI and emerging tech in enterprises.
- AI should elevate human potential by integrating AI and automation into everything.
- Building awareness and establishing governance are critical for safe and secure AI use
- Emphasizing the importance of AI adoption for business success, highlighting the need for a technical roadmap and continuous learning is essential.
Stressing the importance of having the right partnerships, talent, and foundation in place before embarking on AI adoption is crucial.
AI transformation, ownership, and employee buy-in.
- Communication and buy-in are vital for successful AI implementation.
- The Chief Automation Officer plays a key role in driving AI transformation across the organization.
- It is important to bring non-digital native generations along on the transformation journey.
- Understanding where everyone stands in the beginning stages of automation is necessary.
AI adoption, automation, and citizen development in organizations.
- Automation champions experienced productivity gains, bragged about skills, and inspired others to adopt automation.
- FOMO (fear of missing out) was addressed by educating people about automation’s benefits, hosting workshops, and involving non-digital natives.
- Middle managers are resistant to AI adoption due to incentives.
- AI projects face capacity constraints, leading to staff augmentation and upskilling.
Implementing citizen development for AI and automation in organizations.
- The citizen development group builds solutions with reusable components, while it is important to involve everyone in AI and automation efforts.
- Citizen development has been successfully implemented in large organizations globally.
- Embracing AI for competitive advantage is encouraged, and publications provide valuable insights.
