Operations Manager

Location

Plano | TEXAS

FlexibiliTY

On Site / Unspecified

Position type

IT Contract

Job Description

Operations Manager – Plano, TX – Contract – $33-43 Per HR

Description

The Operations Manager will oversee the complete order lifecycle across various retail and digital channels. This role is based onsite and is a contract position. Responsibilities include managing order fulfillment processes and systems, ensuring data accuracy, and implementing process improvements. The position requires collaboration with cross-functional teams and the use of generic technology systems for order management and tracking.

Key Responsibilities

  • Manage end-to-end order lifecycle across all channels.
  • Oversee performance and improvement of order management systems.
  • Define and enforce order routing and fulfillment strategies.
  • Collaborate with teams to resolve order exceptions and improve visibility.
  • Lead cross-functional projects for operational transformation.

Qualifications

  • Bachelor’s degree required.
  • 5 years of experience in fulfillment or business operations.
  • Proven ability in process improvement and root cause analysis.
  • Experience in vendor management and cross-functional collaboration.
  • Strong skills in data-driven decision making and performance management.

Core Technologies

Order Management System | Warehouse Management System | Transportation Management System

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy here (https://www.mitchellmartin.com/eoe-statement)

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2026-10-01 11:27:00.0
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Hiring Timeline

Here’s what happens after you apply for a job with Mitchell Martin.  You can also watch this short video about our process. 

1. After you apply, our AI screening tool, Parker Miller, may contact you by phone, text, or email with follow-up questions.  You can opt out and still be considered.

2. For certain technical roles, you may be asked to complete an IT skills assessment, which we’ll take into account along with your responses.

3. If there’s a strong fit, one of our recruiters will reach out to schedule an interview.

Ready to take the next step as

Operations Manager?