Sr. Director, Site Reliability and Support

Location

NEW JERSEY | New Providence

FlexibiliTY

Remote

Position type

Healthcare Direct Placement

Job Description

Sr. Director, Site Reliability and Support – Remote – Full Time – $160,000-$170,000 Per Year

Title: Sr. Director, Site Reliability and Support

Location: Remote
Employment Type: Full Time

Compensation:
Pay Range: $160,000-$170,000 Per Year

Description:
• This position is focused on leading multi-site operations in a healthcare environment, requiring expertise in technology integration and support. 
• The role is remote and full-time, with a focus on building a team that can scale with business growth. 
• Familiarity with technology infrastructure and support processes is essential.

Requirements:
• Experience leading multi-site operations teams through significant growth.
• Proven track record in building high-performing teams.
• Experience with technology integration during M&A processes.
• Strong financial acumen for business case development and execution.
• Experience with vendor management and negotiation.
• Ability to create standards and documentation for support functions.
• Broad knowledge of healthcare IT infrastructure.

Qualifications:
• 5+ years of experience leading field operations teams.
• Experience in M&A technology integration.
• Demonstrated ability to manage budgets and financial planning.
• Experience in vendor management and hybrid delivery models.
• Proven ability to transform reactive teams into proactive ones.
• Knowledge of healthcare IT systems and support processes.
• Comfortable with ambiguity and organizational transitions.

Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy 

Benefits:
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks 

Onboarding Expectations:
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4 

EEO Statement:
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement 

Please email: PShill@itmmi.com

2026-09-15 08:46:00.0
29299014

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Hiring Timeline

Here’s what happens after you apply for a job with Mitchell Martin.  You can also watch this short video about our process. 

1. After you apply, our AI screening tool, Parker Miller, may contact you by phone, text, or email with follow-up questions.  You can opt out and still be considered.

2. For certain technical roles, you may be asked to complete an IT skills assessment, which we’ll take into account along with your responses.

3. If there’s a strong fit, one of our recruiters will reach out to schedule an interview.

Ready to take the next step as

Sr. Director, Site Reliability and Support?