Trade Floor Support

Location

New York | NEW YORK

FlexibiliTY

On Site / Unspecified

Position type

IT Contract

Job Description

Trade Floor Support – New York, NY – Contract  – $35-45 Per HR

Join our team to provide essential technical support on a dynamic trading floor. This onsite contract position involves real-time assistance for trading systems and applications, ensuring smooth operations and minimal downtime. You'll work closely with various teams to troubleshoot issues and maintain compliance with industry standards, using a variety of technologies.

Key Responsibilities

  • Provide immediate technical support for trading platforms and front-office staff.
  • Resolve issues related to trading systems, market data feeds, and network connectivity.
  • Monitor trading systems' health and performance, escalating incidents as necessary.
  • Collaborate with infrastructure and networking teams to troubleshoot and resolve problems.
  • Document recurring issues and contribute to support guides and knowledge bases.

Qualifications

  • Experience supporting trading platforms or financial systems in high-pressure environments.
  • Knowledge of market data applications such as financial information platforms.
  • Familiarity with operating systems, scripting, and basic networking.
  • Strong problem-solving, communication, and multitasking skills.
  • Ability to work effectively in a fast-paced, time-sensitive environment.

Core Technologies

Financial Information Platforms | Windows | Linux | Scripting | Networking

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy here (https://www.mitchellmartin.com/eoe-statement)

#LI-AA2

2026-09-03 14:16:00.0
29127210

Not the right fit?

Register with us and sign up for job alerts.

Hiring Timeline

Here’s what happens after you apply for a job with Mitchell Martin.  You can also watch this short video about our process. 

1. After you apply, our AI screening tool, Parker Miller, may contact you by phone, text, or email with follow-up questions.  You can opt out and still be considered.

2. For certain technical roles, you may be asked to complete an IT skills assessment, which we’ll take into account along with your responses.

3. If there’s a strong fit, one of our recruiters will reach out to schedule an interview.

Ready to take the next step as

Trade Floor Support?